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Network and firewall

The agent only makes outgoing HTTPS connections — no ports to open.

The agent always starts the connection itself, over HTTPS. You don't need to open any port towards the computer, set up a VPN or change your router.

What the agent connects to

Destination Port Used for
app.beyondcloudbackup.com 443 (HTTPS) Schedules, reports, updates
Beyond Cloud Vault (EU) 443 (HTTPS) Storing and restoring the encrypted backups

If your firewall only allows listed addresses, allow outgoing HTTPS to app.beyondcloudbackup.com and to *.backblazeb2.com (the storage behind Beyond Cloud Vault, in the EU).

Proxy servers and HTTPS inspection

If all internet traffic must go through a proxy, write to support before installing. A firewall that inspects HTTPS traffic must let these addresses through unchanged — backups are encrypted end to end, and the agent checks the certificates.

Bandwidth

Backups use as much bandwidth as is available. The first backup of a large computer can take a while; schedule it for the evening if your connection is shared.

Still stuck? Write to support — we answer within one working day.Next: Back up Microsoft SQL Server →